Shipping Policy
Thank you for visiting and shopping at Homgold. Below are the terms and conditions that constitute our nationwide Shipping Policy.
1. Order Processing Time
- All orders are processed and packed within 1 to 2 business days.
- Our standard delivery timeframe is within 5 business days across Pakistan.
- If we are experiencing a high volume of orders, shipments may occasionally be delayed by a few days. Please allow additional days in transit for final delivery.
2. Shipping Charges & Rates
- We ship to all major cities and towns across Pakistan for a flat rate of Rs. 200/- per order.
3. Shipment Confirmation & Order Tracking
You will receive a shipment confirmation message or email once your order has dispatched, containing your tracking number and courier details to monitor your delivery status in real time.
4. Modes of Payment
- Cash On Delivery (COD): Customers across Pakistan can pay in cash directly to the courier representative at the time of order delivery.
- Online Debit or Credit Card (Visa & MasterCard): Customers can securely complete their payment online using any valid VISA or MasterCard Debit/Credit Card.
Security Note: All digital payments are encrypted end-to-end via SSL protocols to ensure your financial details and personal information remain completely safe and protected.
5. Damaged or Lost Shipments
If your order arrives damaged, broken, or compromised during transit, please contact our customer support team within 48 hours of delivery to file a claim. Please keep all original packaging materials and damaged items intact for verification.
6. Contact Information
If you have any questions regarding your shipment status or delivery tracking, please reach out to us:
- Brand Name: Homgold
- Email: homgold879@gmail.com
- Phone: +92 1234567890
- Address: Karachi, Pakistan.